Post Hurricane Homeowners Recovery Tips

After a storm, replacing your roof can prove a stressful undertaking. Researching and finding the right roofing company is taxing work under normal conditions, but it can prove a daunting task when everyone in your area needs roofing.

Hurricane Ida rolled in as a destructive Category 4 hurricane, eliciting the title of the second-most intense and damaging hurricane to hit Louisiana on record. Hurricane Ida sustained maximum wind speeds of 150 miles per hour at landfall, followed by catastrophic tornadic and flooding activity leaving more than a million people without electricity. While Southeast Louisiana took the brunt with the landing, Ida traveled Northeast leaving a wake of destruction and flooding along its path, making it the 4th costliest Atlantic hurricane (estimated 65.25 billion in damage).

With widespread hurricane damage, as a homeowner, it can be difficult to know where to start with recovery efforts. If you have not incurred a total loss, you will need to start somewhere but before you do, make sure it is safe to do so. With downed powerlines come electrical hazards, and widespread flooding only exacerbates the hazard. If you evacuated, wait until officials announce it is safe to return. If you rode out the hurricane, call 911 and alert them to your presence and location. While on the phone, inquire about safety concerns with downed powerlines.

After you have been given the clear to inspect your surroundings, use extreme caution when doing so. Downed trees and structural damage can pose a real danger to a novice. If for example, a tree has fallen on your home, have a professional give an all-clear before reentering the home. If your home is free of obvious danger, it’s time to start prioritizing your next steps.

First Step – Contact your insurance company to start a claim

Your first step should be to contact your insurance company to start a claim. Let them know you were in the path of a hurricane, and you will be conducting an audit for damage. Notifying your insurance company early puts you at the top of the list (in numeric order) when processing your claim, as you can imagine, insurance adjusters will be booked solid in very little time.  ​

Second Step – Contact a roofing company

Why call a roofing company next? Barring catastrophic structural damage, your next step should be to call a New Orleans roofing company to evaluate, document damage, and tarp your roof. ​From an insurance underwriter’s perspective, your only responsibility, aside from keeping everyone safe, is to prevent further damage to your home, but we will get back to this.  ​

​Assess the Damage to Your Roof

Your roof provides protection from the elements, not only for your family, but the contents of your home. Assessing the condition of your roof is paramount to protecting everything and everyone under it.  ​What should you look for​:

  • Missing Shingles – look for breaks in the shingle pattern or areas of exposed roof. Most likely you will find shingles laying on the ground near and around your home.
  • Fluttered Shingles – look for curled, buckled, cracked, or dented shingles.
  • Full Gutters – gutters catch pieces of asphalt, check your downspouts for granule accumulation at the base.
  • Damaged Flashing – check for loose, dented, or missing flashing (a thin metal material that roofing professionals install to direct water away from critical intersections of the roof and downspouts).
  • Flat roofing – cracks, bubbles, lifting, and tears
  • Drooping or sagging roof or support system
  • Chimney – Loose or crumbling brick

​Interior Signs of Water Damage

​Even a moderate storm can cause roof damage. Unrepaired roof damage can lead to additional water damage, mold, or structural rot, which can affect your roofing foundation.

  • Ceilings – Look for brownish-yellow water spots or discoloration.
  • Walls – Look bubbling, peeling, or cracking wallpaper or paint.
  • Attic – If you have an attic or crawl space look check for leaks, rotting wood, and mold. Many times you will be able to spell a musty scent that can be detected in as little as 48 hours post-storm.
  • Flooring – Scan your flooring for sagging or buckling wood or laminate flooring, also look for gaps in baseboards and flooring.
  • Tile Flooring – look and listen for bubbles or a sloshing sound when you walk.
  • Windows – Inspect windows for moisture buildup, with double pane windows it may appear as fog between the glass.

​If You Detect Signs of Storm Damage

As soon as you identify damage to your home, it is imperative that you contact your insurance agent (or the underwriter if you know the name of your insurance carrier) to initiate your claim and find a New Orleans Roofing Contractor to help prevent future damage to your home. When a geographical area has widespread damage, as is the case with any tropical storm or hurricane, your insurance agent will be inundated with claims calls and reputable roofing contractors will be in short supply. The sooner you establish contact with both, the sooner you will be on the road to recovery. ​

Your responsibilities as a Policyholder

  • Give prompt notice to your insurance agent or company
  • In case of loss by theft, notify the authorities
  • Prevent further loss by making reasonable repairs to protect the property
  • Keep records and receipts of repair expenses
  • Take a detailed inventory of damage sustained to your home and personal property, provide as much detail, description, and proof of purchase as possible.

Document the Damage to Your Home

Before you attempt to clean up the storm damage, take detailed photographs of the interior and exterior of your home, along with detailed notes of damage sustained. When people say a picture is worth a thousand words, it is an understatement when dealing with an insurance claim. It is imperative you have clear documentation of damages when you submit your insurance claim.
Are you searching for a reputable New Orleans roofing company?  Call Allied Xteriors Roofing & Waterproofing Systems, a trusted second generation New Orleans roofing company with 35 years of hands on experience.

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Reach out to one of our expert team members today to hear about our services, get an estimate and get your roofing system secure today.

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